EDR and XDR endpoint detection and response
CyberGrid deploys and manages endpoint detection and response (EDR) and extended detection and response (XDR) so ransomware, malware and hands-on-keyboard attacks are detected and contained quickly, backed by our 24x7 security operations team.
Also searched as: endpoint detection and response, endpoint security, XDR, ransomware protection
What EDR & XDR does
EDR records endpoint activity and uses behavioural detection to spot attacks that signature-based antivirus misses, then lets analysts isolate a device and investigate.
XDR extends that visibility across email, identity, network and cloud so related alerts are correlated into one incident instead of many.
What CyberGrid delivers
- Endpoint estate assessment and platform selection
- Agent rollout, policy tuning and exclusions
- Integration with SIEM / SOC workflows
- 24x7 monitoring, triage and guided or automated containment
- Reporting and periodic threat-hunting reviews
Who it is for
- Organisations still relying on traditional antivirus only
- Teams without round-the-clock security monitoring
- Businesses with remote or hybrid staff and unmanaged device risk
We serve organisations across India and support customers globally, with offices in Bangalore, Hyderabad, Chennai and Trivandrum.
How we deliver EDR & XDR
1. Endpoint and risk assessment
We inventory endpoints and servers by operating system and criticality, review the antivirus and security tools already in place, and identify gaps such as unmanaged devices, legacy systems and remote staff outside the office network.
2. Platform selection and licensing
We match the EDR or XDR platform to your environment, covering Windows, macOS, Linux and server workloads, and set out licence and retention costs so the full-term price is clear.
3. Pilot rollout
The agent is deployed to a small group first, with policies in detection mode. This surfaces conflicts with business software and lets us tune exclusions before anything is blocked.
4. Full deployment and policy tuning
We roll the agent out in waves, move policies from detect to prevent, and connect alerts to your ticketing or SIEM so detections reach someone who will act on them.
5. Monitoring and response
Where managed monitoring is in scope, analysts triage alerts, investigate suspicious activity and contain affected endpoints, then report what happened and what was changed.
What to look for when choosing
Detection quality and false positives
Ask how the product detects behaviour, not only known malware, and how much tuning it needs. A noisy tool gets ignored, which is as risky as having none.
Response actions
Look for the ability to isolate a host, kill a process, roll back changes and collect forensic data remotely. These actions decide how quickly an attack is contained.
Who watches the alerts
EDR produces alerts around the clock. Decide whether your team can respond out of hours or whether a managed service should do it.
Coverage beyond laptops
Servers, virtual desktops and remote devices behave differently. Check the agent supports your operating systems and has an acceptable performance footprint.
Compliance alignment
Endpoint detection and response logs support the monitoring, malware protection and incident handling controls in ISO 27001, PCI DSS and RBI guidance, and give you the activity records needed when a CERT-In incident report is required.
Common scenarios
Ransomware readiness
EDR detects behaviours such as mass file encryption and can isolate the affected device before the infection spreads to file servers.
Remote and hybrid staff
Laptops off the office network are still protected, because the agent reports to a cloud console wherever the device is.
Investigating a suspicious alert
Analysts use the process timeline to see how an attack started, what it touched and whether other devices are affected.
Mistakes to avoid
- Leaving the product in detect-only mode. Detection without blocking or response only tells you about an attack after the damage. Plan the move to prevention.
- No one owns the alerts. Decide who triages alerts out of hours before go-live, or consider a managed service.
- Skipping servers. Attackers target servers and domain controllers. Cover them, not only laptops.
Frequently asked questions
What is the difference between antivirus, EDR and XDR?
Antivirus blocks known malware by signature. EDR adds continuous endpoint telemetry, behavioural detection and response actions. XDR correlates endpoint data with email, identity, network and cloud signals.
Do we need a SOC to run EDR?
EDR generates alerts that need skilled triage. If you do not have 24x7 analysts, our managed service handles monitoring and response for you.
Will EDR slow down our endpoints?
Modern agents are lightweight, and we pilot on a representative group first and tune policy before wide rollout.
Can EDR stop ransomware?
Behavioural detection and automated isolation can stop many ransomware attacks early, but no single control is complete. We pair EDR with backup, patching and access controls.
What is the difference between EDR and XDR?
EDR focuses on endpoints and servers. XDR extends detection and response by correlating data from other sources, such as email, identity, network and cloud, so a single incident can be traced across them.
Will EDR slow down our users’ devices?
Modern agents are designed to be lightweight, but impact varies by product and device. We pilot on a representative group first and tune policies before wider rollout.
